Help Center

Welcome to the JobsLoop Help Center. Find guides, FAQs, and troubleshooting resources to help you get the most out of JobsLoop.

Getting Started

• Getting Started Guide - Learn how to sign up, upload your first resume, and understand your resume readiness score
• Features Guide - Detailed overview of all JobsLoop features

Frequently Asked Questions

• Pricing & Billing FAQ - Plans, credits, payments, refunds, and billing support
• Privacy & Data Security FAQ - Data collection, storage, CCPA/GDPR rights, and security

Troubleshooting

• Troubleshooting Guide - Solutions for upload errors, payment issues, account problems, and more

Contact Support

Can't find what you're looking for? Contact our support team:

• General support: support@jobsloop.ai
• Billing inquiries: billing@jobsloop.ai
• Technical issues: tech@jobsloop.ai
• Privacy concerns: privacy@jobsloop.ai

When contacting support, include your account email, order ID if relevant, and a detailed description of the issue. Do not send passwords, full payment card details, government IDs, or unnecessary personal data.

Legal Documents

Review our legal policies:

• Terms of Service
• Privacy Policy
• Cookie Policy
• Refund Policy
• Disclaimer